Last updated: 25 March 2024
This Privacy Policy explains what you can expect from us and what we need from you in relation to your personal data. Please read this carefully as this Privacy Policy is legally binding when you use our Services.
fentu ("fentu", "we", "us", and/or "our") is committed to protecting your personal data. This policy complies with Singapore's Personal Data Protection Act 2012 (PDPA), the European General Data Protection Regulation (GDPR), and applicable data-protection laws in the United States.
Our principles of data protection
- User sovereignty: You have full control over your data and can make changes as required.
- Transparency: We are open, honest, and clear about how we process personal data.
- Security: We implement industry-leading measures to secure personal data.
1. Definitions
- Individual: A natural person (living or deceased).
- Personal Data: Data capable of identifying an individual, alone or with other data.
- Personnel: Employees, trainees, and interns engaged by fentu.
- Potential Personnel: Individuals who have applied for roles at fentu.
2. Purposes for data collection
fentu collects, uses, and discloses personal data for purposes including, but not limited to:
- Providing services and products, newsletters, and marketing materials.
- Responding to inquiries and administrative needs.
- Conducting market research and surveys.
3. Data collection methods
- Direct information: Provided directly by you (e.g. during registration or contact forms).
- Automatic collection: Data such as IP addresses collected automatically when using our services.
- Third-party sources: Public domain or trusted third-party sources.
4. Sharing information
We may share personal data with:
- Service providers and data processors.
- Regulators, law enforcement bodies, and courts when required by law.
- Third parties with your consent.
5. Your rights
You have the right to:
- Access and correct your personal data.
- Withdraw consent for data processing.
- Request data portability or deletion (under GDPR).
- Object to direct marketing activities.
6. Security of personal data
We implement reasonable security measures to protect personal data. Transfers of data outside Singapore, the EU/EEA, or the United States are subject to strict safeguards to ensure compliance with PDPA, GDPR, and applicable US requirements.
7. Retention policy
Personal data is retained only as long as necessary for business purposes or legal compliance. Data is securely deleted or anonymised when no longer required. See also our Data retention policy.
8. Contact us
If you have questions or concerns, please contact our Data Protection Officer at contact@fentu.io · fentu LLC, 7901 4th St N, Ste 300, St. Petersburg, FL 33702, USA · +1 786-292-7917.