Get started with fentu FSM

fentu Field Service Management is specifically tailored to the window and door industry. With our intuitive technology and enhanced processes, you can manage your field resources proactively and effectively. It is also designed to be used both via computer and smartphones.

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What makes fentu FSM unique

Ease of Use

We designed the app with the mindset of making it as simple to use as possible


Niche Business Solution

Created together with industry experts to provide service for construction needs.


Flexibility

Supporting multiple working principles, such as organizing, tracking resolutions or designating field technician assignment.


We manage every aspect of the building process in the field, from quality checks and controls to production ratios and progress reports in real time, with the correct software in place. 

Integrated work management helps adapting to daily changes. Entire work and employees are visible in fentu FSM software's visual interface, and modifications can be made easily.All of the paperwork, guidelines, instructional films, and previous fault data will be available to technicians and managers before and on the job. 

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Asset registration and service agreements at the core. fentu FSM excels in automation, converting contracts into automatic recurring maintenance schedules. The service agreement and workflow modules automate all of your contract administration tasks. fentu FSM is essential for ensuring equipment is repaired so it can continue to function as intended. Customers rely on IT asset availability to keep their operations run smoothly, and their satisfaction is crucial for contract renewal and increasing customer spending. All of these actions can be carried out and regularly monitored with fentu FSM.

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fentu helps you get the right staff to the right place quickly

  • Reduce wasted admin hours and increase productivity with complete visibility of your team and their schedules,

  • View team schedules in daily, weekly or monthly view

  • Plan timetables based on zones, preferred field staff member or distance to the site

  • Bulk-schedule teams and their equipment to projects

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Integrate fentu with your existing accounting software to streamline workflows, get a real-time view of cash flow, and maintain data accuracy.

With quick syncing between fentu and your accounting package, you can save hours cross-referencing transactions and handling information twice.

  • Minimize duplicate data entry

  • Send customer information in seconds

  • Easily track and make payments

integrations

Keep up with fentu professional analytics and charts

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An easy ride for technicians with fentu FSM

Simple and User-friendly

Optimized for Technicians. An App that is easy to follow and use.

Offline Functionality

Optimized for Technicians. An App that is easy to follow and use.

Stay up-to-date

The system will let you know if something is new or you are behind your schedule.

Benefits of Field Service Management

Reduce field service costs

Reduce costs by using the FSM system to keep track of additional tools or software and limit extra travel charges.

Improve customer satisfaction

Determine whether technicians are meeting client expectations and dealing with problems or unexpected delays ASAP.

Increase first-visit resolutions & reduce repair time

Assign the competent technician to the work and present them with essential information on a single console in a timely manner.

Field personnel support

Give technicians access to mobile devices and remote assistance so they can stay secure and compliant.

Streamline staff scheduling

With a transparent, flexible approach to staff scheduling, you may reduce problems, enhance customer service, and save time.

Increase work productivity

Automate all processes and eliminate the trouble of entering data into forms and updating logs in the office. Directly increasing productivity and enhancing dispatch cycle for technicians

The fentu process

Under fentu FSM we provide services in three different fields: Installation, Maintenance & Repairing and Service.

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fentu FSM Success Story

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“We chose fentu because it focuses more on the type of business we are"
Carissa, Magnetite Singapore Pte Ltd

Magnetite.sg instals double glazing. We are a small Singapore-based firm that manufactures and instals these double-glazed window systems with our own workforce. Although we are not window installers, we are in the same market as them. 

We are finding it challenging to keep track of appointments, where our workers are assigned, our finances, and how we are utilizing our limited resources as we plan to expand our size next year. We decided it was time to find a way to automate, use, and organize our complicated tasks and limited resources. 

We chose fentu as our solution since it focuses more on the sort of business we are than on the technicians themselves. They provide many options on a single platform that will allow us to track our appointments, unique products, and staff. It will provide a link between our office and their workplace.

fentu FSM Pricing

Starter

30 /month
  • € 30/ month /office user

  • € 10/ month /mobile user

  • One-time onboarding €500 (one-time)

  • Max 1 Office User

  • Max 5 Field / Mobile Users

Premium

70 /month
  • €70/ month /office user

  • €25/ month /mobile user

  • One-time onboarding €2500 (one-time)

  • Min 2 Office Users

  • Everything in Starter plus

Enterprise

155 /month
  • €155/ month /office user

  • €45/ month /mobile user

  • One-time onboarding €5000 (one-time)

  • Everything in Premium plus

  • Max 5 Field / Mobile Users

fentu also collaborates with

fentu FSM integrates with applications you use to support end-to-end business workflow

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Contact us

Please contact us to schedule a meeting, we would be happy to inform you about fentu