SERVICE CRM / FIELD SERVICE MANAGEMENT
the flexible platform for your service and field service processes
Functions
- Core Features
- CRM features
- FSM features
- Lieferung
- Integration
Core Features
We Are Flexible
Discover the key features of our platform that will help you optimise your work processes:
- contact data management
- customer / company data
- tasks and activities
- Integrations with Gmail, Outlook and Microsoft Exchange
- shared mailbox
- email tracking & notifications
- Mobile-App (offline)
- user management
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CRM features
We Keep It Simple
Learn more about the powerful features our CRM offers:
- Project Overview
- Project Cost Estimation
- Customer Transactions (Sales & Service Transactions)
- Quotations / Service Quotations
- Email Marketing
- Product Library
- Product Categories
- Replacement Parts
- Inventory
- Customer Portal
- QR Service Requests
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FSM features
We Are Strong
The following features help you efficiently manage work tasks and services:
- Work Orders
- Jobs / Tasks
- Work Order Assistant
- Service Contract
- Scheduled Maintenance
- Maintenance Contract Assistant
- Service Dispatcher
- Employee Dispatcher
- Team Calendar / Dispatcher
- Employee Overview
- Multiple Employees per Task / Job
- Service Map
- Team Skills
- Qualifications
- Employee Scheduling
- Time Management
- Leave Planning
- Customer Assets / Service Addresses
- Customer Machines / Equipment
- Checklists
- Automatically Assigned Checklists
- Manually Assigned Checklists
- Vehicles
- Tools
- Customer Satisfaction
- External Service Partner
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Lieferung
We Are Delivering
- Pickup and Delivery Management
- Capacity Planning
- Route Planning
Integration
We Are Integrated
Discover our powerful integrations:
- Standard API
- Xero
- SAP BusinessOne
- SAP S4 HANA
- Microsoft
- Netsuite
- Win worker
- ABAS
- Salesforce
- HubSpot
- Xero
- HubSpot
- Lexware
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office highlights
- customer information
- equipment / assets
- work order assistant
- job dispatcher
- dispatcher employees
- checklists
customer information
equipment / assets
work order assistant
job dispatcher
dispatcher employees
checklists
Mobile Highlights
- solution overview
- order acceptance & verification
- checklist
- acceptance
- documentation
solution overview
order acceptance & verification
checklist
acceptance
documentation
Selected fentu customers
0
Customers
technology partner
Next Steps
Not convinced yet? We would be happy to arrange a personal appointment. Our platform is so flexible and can be expanded according to your wishes.