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fentu FSM

The field service management solution
Streamline your operations with fentu Field Service Management, the intuitive technology designed for SMEs, empowering you to proactively manage field resources from a centralized platform accessible seamlessly on your computer or smartphone.
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What Makes fentu FSM Unique

Ease of Use

Our app is designed with user-friendliness in mind, making it simple and intuitive to use.

Niche Business Solution

Created together with industry experts to provide service for construction needs.

Flexibility

Supporting multiple working principles, such as organizing, tracking resolutions or designating field technician assignment.

The Expected Business Outcomes of Field Service Management Solutions

Q Which of the following are or would be the two most important business objectives for adopting field service management solutions?
(% of respondents)

Pre-visit review of service history

54%

Improved SLA performance

44%

Faster invoicing

33%

Visibility of employee availability

29%

Other

25%

Don't know

5%
The focus on historic data for service technicians result not only in a faster resolution time but also a faster and less error invoice process.

Simple and User-friendly

Optimized for Technicians. An App that is easy to follow and use.

Offline Functionality

Optimised for Technicians. An App that is easy to follow and use.

Stay up-to-date

The system will let you know if something is new or you are behind your schedule.

Our Capabilities

fentu offers software tools to handle every part of your building process on-site. Our integrated work management system makes it simple to adjust to daily changes.

You can see all the work and employees through an easy visual interface, and making changes is effortless. Plus, with fentu FSM software, you'll have access to all the paperwork, guidelines, instructional videos, and past issue data, both before and during the job.

At the heart of fentu FSM are asset registration and service agreements. We excel in automation, transforming contracts into recurring maintenance schedules. This streamlined process ensures that equipment receives timely repairs to maintain optimal functionality.

Our customers depend on us to keep their operations efficient, and their satisfaction is vital for contract renewals and growing customer engagement. With fentu FSM, you can easily perform and monitor these tasks regularly

fentu helps you get the right staff to the right place quickly

  • Reduce wasted admin hours and increase productivity
    with complete visibility of your team and their schedules

  • View team schedules in daily, weekly or monthly view

  • Plan timetables based on zones, preferred field staff
    member or distance to the site

  • Bulk-schedule teams and their equipment to projects

Integrate fentu with your current accounting software to simplify processes, access real-time cash flow insights, and uphold data precision.

Thanks to fast synchronization between fentu and your accounting system, you'll save valuable time that was previously spent cross-referencing transactions and entering data repeatedly.

Reduce repetitive data input

Effortlessly share customer details

Simplify payment tracking and processing

fentu FSM Features

fentu FSM

starting at

$265149/ month

includes 2 office users and 5 mobile users. 

fentu FSM

User & Authentication Management

User Management
Permission Management
Role Management

System Notifications

Job Assignment Notification
Work Order Reminder

Data Management

CSV Import Wizard
CSV export Function

Customer Management

Customer Database
B2B and B2C
Object / Building

Work Order Management

Work Order Wizard
Work Order Document

Asset Management

Asset List
Asset Categories
Asset Creation (mobile offline)

Incident Management

Create Incident
Auto Generation of Work Order

Report & Dashboard

Standard Dashboards
5
Standard Reports
10

Service Inventory

Inventory Management
Warehouse Management
Product Stock

Dispatcher

Dispatcher Calendar
Map Pool

Team Management

Fixed Teams
Dynamic Teams
Skills

Time Management & Tracking

Vacation Tracking
Workhour Management

Contract

Contract Management
Work Order Automation

Product Management

Service Products
Service Parts

Vehicle Management

Vehicle List
Vehicle Calendar

Mobile Application

Job Management
Checklist
Checklist Wizard
Asset Check
QR Code Scan
Part Replacement
E-Signature
Picture Capture
Offline Mode

Integration

Call restAPI

fentu FSM Process

Under fentu FSM we provide services in three different fields: Installation, Maintenance & Repairing and Service.
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Carissa, Magnetite Singapore Pte Ltd

fentu FSM Success Story

"We chose fentu because it focuses more on the type of business we are"

Magnetite.sg instals double glazing. We are a small Singapore-based firm that manufactures and instals these double-glazed window systems with our own workforce. Although we are not window installers, we are in the same market as them. 

We are finding it challenging to keep track of appointments, where our workers are assigned, our finances, and how we are utilizing our limited resources as we plan to expand our size next year. We decided it was time to find a way to automate, use, and organize our complicated tasks and limited resources. 

We chose fentu as our solution since it focuses more on the sort of business we are than on the technicians themselves. They provide many options on a single platform that will allow us to track our appointments, unique products, and staff. It will provide a link between our office and their workplace.

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